Strategy & Operations Analyst

Job description

If you read through the requirements as a checklist and haven't ticked every box, please don't rule yourself out just yet. We've seen the research that women and other people in underrepresented groups tend to only apply when the checklist is all ticks and no crosses. Don't self reject!

What you will own:

As Strategy & Operations Analyst at Linktree, you’ll be working together with Operations Manager George and Head of Strategy & Operations Stocksy (we have too many Michaels to call him Michael) to make sure things are running smoothly, both internally as a business and externally as a product to our customers. We’re just getting started, so joining us now means a LOT of influence on the direction we’re going.

You would be someone who is comfortable with ambiguity, your plan for the day might be thrown out the window at 9am and that's fine with you. This isn't a do the tasks on the job description kind of role. It's constantly evolving, changing, and growing.

Where and how we work:

We are a global, diverse group across age, gender, and race and offer a truly flexible and family friendly work environment. Kids, pets and the occasional delivery person are all actively encouraged to appear on our Zoom screens. All of us at Linktree work either fully remote or a hybrid "remote and in-office sometimes" approach and that will continue even when COVID is behind us.

We currently have offices in Melbourne, Sydney with LA coming next but our team is spread across Australia, Brazil, Indonesia, USA, Canada, Ireland and Nigeria.

Being globally distributed doesn't mean you need to change your time zone, and we offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 as we are a global company, but we aim to work asynchronously where possible.

Our culture & benefits:

Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:

  • We have a paid 18-week parental leave program that is inclusive of birth and non-birthing parents and supports the whole parenting lifecycle
  • We are proud to offer all regular full-time and part-time employees 20 hours' paid volunteering leave per calendar year.
  • We have several diversity and inclusion initiatives underway, including a D&I council, training on neurodiversity, unconscious bias, and the incorporation of a transgender inclusion policy.
  • We prioritise our team's mental health, all employees have free access to Headspace and Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
  • All Linktree staff receive $1000 AUD towards setting up their work from home space

Want to know what a day could look like here?

"No two days are the same" might sound cliche, but it's certainly true at Linktree! It is what makes working here so much fun.

One day you might be going deep on a financial model and developing insights for the team using our BI tool, the next you're calculating how much it will cost Linktree to plant 1 billion trees by 2025 and brainstorming with our Growth squad on ways to optimise our pricing.

The strategy and operations team has the best of both worlds - in one day you might go deep into the detail, then switch it up, zoom out and analyse our business from a bird's eye view.


What we are looking for

There's not a set criteria for the title you have held previously but we do prefer if you've worked in early-stage tech startups, due to understanding the growth phase we are in and the needs of engineers, product managers and marketers in their cross-functional environments. This would suit someone with 1-3 years in similar roles due to the exposure you would have to some of the common tools we use - G suite, Excel, Notion, Asana, Miro, Slack etc.

We're hoping you're super smart with a superhuman ability to get sh*t done. We'll need you to prioritise efficiently and have a clear framework for doing so. You'll also need to be a great communicator, who can back up their opinions with a clearly justified rationale. Bonus points if you’re a weapon at Google Slides.

The Linktree Story

The average number of social media accounts is close to 9 per person these days. Chances are you’re also using more than 3-4 social media platforms - But where should someone who wants to discover more about you achieve that? In a highly fragmented digital world, the concept of presenting your whole self feels overwhelming to most - and that’s where Linktree comes in.

Creating this category 5 years ago, we launched a simple tool that allowed anyone to manage their corner of the online world. Want to link all your social media accounts under one link? Thinking of turning your passion into your income? Want to share your ideas, beliefs, or even just a playlist you like? Linktree has the platform to help you get it done.

It sounds good, we hear you say, but how do I know if it works? Fair question - why don’t you take it up with Facebook, TikTok, Redbull, HBO, Metallica, Alicia Keys, Selena Gomez, or Michelle Obama? They’re all using Linktree!

With an average sign up rate of 30,000+ new users per day for the past 18 months (with no signs of stopping), and with our latest funding round of $45M USD announced recently, we’re on our way to make a real impact on the digital world - and we’d love for you to join us for this ride.