Music Lead

Job description

You:


A lover of music. A connector of people. A relationship savant. You are the person that will connect with and retain clients in the music space to the Linktree platform. 


Music is dough, Linktree is cheese. You are the sauce that brings and keeps them together.


Us:

Linktree, a rapidly growing tech company that started in Australia and has gone global. In 2020 alone we grew from 3 million to 10 million users and average over 30,000 new signups every day. We have a team of 2 in LA at the moment but are growing that team quickly and offer great flexibility in working from home and in the office sometimes.


You are still reading? Amazing! On we go...


As part of our growth team, this role will be responsible for the retention and growth of users in the music vertical. There are lots of people here that you will collaborate with from other countries, verticals and channels but you will be the owner of this vertical.


You will learn the ways of Linktree from Jeremy who knows the product and our clients inside and out and as one of the world's nicest people, a great person to learn from. Then there are teams in social media, community, country managers, and creative that you will work with to engage users, convert them into paid users and advocates of the platform. You also work under our Head of Growth, Jess who is an award-winning mentor and Managing Director of Girls in Tech Australia. 


Requirements

We are looking for:


  • An established understanding and network in the music industry, particularly in the US
  • Experience in account management or sales roles, approx 3 - 5 years but not a strict requirement
  • The ability to sell without being salesy. Or slimey. Retention is equally or more important than growth here.
  • Strong communication skills including verbal, written, zoomal and loomal (those are made up terms but you will know what they mean)
  • Someone to become an advocate for our customers in this space and bring their feedback to our product teams
  • Analytical skills so you can find insights and turn them into strategic initiatives 


The key measurement for success in this role will be increasing retention rates in this vertical as well as growth in new users/customers/partners. 


We hire with a people-first approach, so more importantly as a human, you will be collaborative, curious, enjoy solving complex problems and have empathy for the growing pains of a rapidly scaling startup.


Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:


  • We are a family-friendly and flexible work environment with our team with a number of our team working hours around school and home commitments.
  • We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity and the incorporation of a transgender inclusion policy.
  • Our team is diverse across age, gender, and race and we are very proud of that.
  • Due to COVID we are all remote but even when COVID is behind us, we will be a mixed remote and in-office company. With our team already spread across 8 locations and 3 countries, we will always be some form of remote.
  • We prioritise our team's mental health, with all employees have free access to Smiling Mind & Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.


The Linktree story:


We have grown quickly in 2020 and with more growth planned due to the continued expansion of our customer base around the world.

The Linktree journey begins in 2016 when co-founders Alex, Anthony and Nick were running a digital agency and using Instagram to make announcements about the artists they managed. Created as a side hustle to solve a simple problem, Linktree has well outgrown its roots, with over 10 million users worldwide, 20,000 + new signups every day, and over 120 million unique views per month. Paired with rapid growth, Linktree has recently garnered much attention in the tech world, earning 4th place on Fast Company's "10 most innovative social media companies of 2020".


The Linktree audience is broad, spanning publications, artists, celebrities, fashion and beauty influencers, YouTube stars, sports teams and household brands, right the way through to individuals with a side hustle and micro-influencers. Linktree subscribers include

Katy Perry, Selena Gomez, Pharrell, Jamie Oliver, HBO, Red Bull, Adult Swim, Patreon, Cara Delevingne, Comedy Central, Gordon Ramsay, Billabong…and many more!