International Strategy and Operations Lead

Job description

Linktree is a platform connecting your followers to your entire online ecosystem — not just one feed. In 4 years, we’ve become the front door to the online world for more than 12 million users and that number is growing by more than 30,000 a day.

This role can be based anywhere in Australia and can be fully remote or a hybrid in-office and remote model. We have offices in Sydney and Melbourne but our team is distributed across QLD, WA, SA, TAS, US, Brazil, Indonesia and Ireland.

We are looking for someone who can own our approach for prioritising which markets Linktree should focus on. This candidate will help us allocate our resources, both financial and people, across the many geographies that Linktree operates in. The ideal candidate will have experience developing and scaling out central operations across international markets for tech startups. They will also be comfortable finding opportunities and resolving challenges in specific priority markets. For instance, partnering with a local payment gateway in Brazil to help more users access our service, or negotiating an agreement with a telecommunications firm in Vietnam.

Reporting into our Head of Strategy & Operations, the candidate will work closely with our Country Managers and other business leaders. The role will be 70% operations and 30% strategy (roughly) so while strategic thinking is important, it's essential that you are able to connect that strategy to solving real operational problems for the business. Everyone in our business (CEO included) rolls up their sleeves to get the job done.


What we are looking for:

  • Experience in operational and/or strategic roles within startups or consultancies that have tech clients
  • Experience across multiple regions and currencies is preferred
  • Experience in working with senior stakeholders internally and with partners
  • Demonstrated ability to assess opportunities, as well as the grit to execute on them
  • Strong understanding of global economies and cultures
  • Self-sufficiency due to this role having global remit across many time zones so you will need to manage your own time and priorities

Our company culture

We hire with a people-first approach, so more importantly as a human, you will be collaborative, curious, enjoy solving complex problems and have empathy for the growing pains of a rapidly scaling startup.

Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:

  • We are a family-friendly and flexible work environment with our team with a number of our team working hours around school and home commitments.
  • We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity and the incorporation of a transgender inclusion policy.
  • Our team is diverse across age, gender, and race and we are very proud of that.
  • Some of our team are fully remote, the rest do a mix of in office and work from home. We believe in working where is best for you with mutual flexibility to you and to Linktree
  • We prioritise our team's mental health, with all employees have free access to Smiling Mind & Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.

The Linktree story:

The Linktree journey begins in 2016 when co-founders Alex, Anthony and Nick were running a digital agency and using Instagram to make announcements about the artists they managed. Created as a side hustle to solve a simple problem, Linktree has well outgrown its roots, with over 12 million users worldwide, 30,000 + new signups every day, and over 120 million unique views per month. Paired with rapid growth, Linktree has recently garnered much attention in the tech world, earning 4th place on Fast Company's "10 most innovative social media companies of 2020".

In March 2021, Linktree raised $45 million in Series B Funding led by Index Ventures and Coatue on top of our Series A with Insight Partners and AirTree. The funding will be used to expand headcount globally, develop product features and go towards making Linktree the best possible place to work for our staff.

The Linktree audience is broad, spanning publications, artists, celebrities, fashion and beauty influencers, YouTube stars, sports teams and household brands, right the way through to individuals with a side hustle and micro-influencers. Linktree subscribers include Katy Perry, Selena Gomez, Pharrell, Jamie Oliver, HBO, Red Bull, Adult Swim, Patreon, Cara Delevingne, Comedy Central, Gordon Ramsay, Billabong…and many more!