Head of Product Design

Job description

In the time it takes you to read this job ad, around 100 new accounts will have signed up to Linktree.


Excited to join our rocket ship, but not sure that you “tick all the boxes”? No worries - we’re always curious to discover like-minded people! Send us your resume and we’ll reach out if and when something relevant comes up!


The role:


This role can be based anywhere in the USA or Australia.


Linktree is scaling. Fast. Millions of users, 35k+ daily signups, fast-growing teams. We are building the rocket as we fly it, want to climb on as we shoot for the moon?

Our team of incredible Product Designers (8 and quickly growing) need a Head of Product Design to help us realise our daring vision and take our team, product, design practice and business to the next level.

Working hand-in-hand with our Co-Founder Nicky to further develop our Product Design function, you will develop strategies, implement and evolve our ways of working, systems and tools to scale the design team across the globe into core and specialised teams. You will also work closely with senior leaders across the org and collaborate with our CEO Alex to bring our product vision to life through design.

You will drive our design culture and practice by helping shape the how, what and why of design, communicating and advocating for design inside your team and out. You will hire and form the team of your dreams and develop pathways to nurture, grow and progress them under your mentorship. You will be an advocate for our users and own and lead the outcomes in your team, align them around the vision and be a driving force to increase business and user value at Linktree through design.

Why does something so simple need all these designers? What people know and love of Linktree is just the beginning. Under the hood of this admirably simple product is significant thought, strategy, and power. We are just getting started and this role will be essential to get us where we dream of going. This isn't a maintenance role, this is a hyper-growth, rocket-fuelled, ambition-packed product and team that will be covered in your fingerprints.



What you will own:


We can break this down into a few categories:


Team & People: 


You will take on the current team as direct reports and then as we scale that team out, develop the structure for every designer in your team to be engaged, learning and producing great work.


Systems and processes: 


How do you get a design team to output great work consistently, efficiently in collaboration with our other teams? We'd like you to answer that question.

Product & Delivery: 



As the leader of the Product Design function you will make sure design is a strong and early consideration in our processes, be an advocate for user experience, accessibility and beautiful UI on every single touchpoint. Set a high bar quality across the product design process and ensure cross-functional teams ship quality product solutions without compromising velocity


Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met, your org is effective, and team members are set up for success by setting clear and measurable goals.


Requirements

What we are looking for:


Senior Product Design Management within leading SaaS brands with experience that leans slightly to the UI end of the spectrum. You will manage a Head of UX and it's a key requirement that you're able to guide our teams to take our brand experience seamlessly into Product across every touchpoint. 

Experience scaling teams up is also important to us as it can be very different to inherit a team of 20 vs building that team yourself. 

An excellent leader, coach, and mentor that designers and design leaders want to work for. You would also be the voice of Product design internally and externally, helping to build Linktree's culture and reputation in the global design community as well as with cross-functional leaders. 


A background in global B2C SaaS or tech companies so you understand the challenges and opportunities that come with a company at our size and stage. 

Where and how we work:


This role can be based anywhere in the USA or Australia, we currently have close to 20 people in the US with offices in Melbourne, Sydney with LA coming next. Our team is spread across Australia, Brazil, Indonesia, USA, Canada, Ireland and Nigeria.


Being globally distributed doesn't mean working to one time-zone and we offer autonomy and flexibility in how you structure your days and weeks. There will be the need for some collaboration outside of a "normal" 9-5 being a global company but we aim to work asynchronously where possible.


Our culture & benefits:


Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:


  • We have a paid 18-week parental leave program that is inclusive of birth and non-birthing parents and supports the whole parenting lifecycle
  • We are proud to offer all regular full-time and part-time employees 20 hours' paid volunteering leave per calendar year.
  • We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity, unconscious bias, and the incorporation of a transgender inclusion policy.
  • We prioritise our team's mental health, with all employees have free access to Headspace and Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
  • All Linktree staff receive $700 USD towards setting up their work from home space


The Linktree Story

The average number of social media accounts is close to 9 per person these days. Chances are you’re also using more than 3-4 social media platforms - But where should someone who want to discover more about you can achieve that? In a highly fragmented digital world, the concept of presenting your whole self feels overwhelming to most - and that’s where Linktree comes in.


Creating this category 5 years ago, we launched a simple tool that allowed anyone to manage their corner of the online world. Want to link all your social media accounts under one link? Thinking of turning your passion into your income? Want to share your ideas, beliefs, or even just a playlist you like? Linktree has the platform to help you get it done.


It sounds good, we hear you say, but how do I know if it works? Fair question - why don’t you take it up with Facebook, TikTok, Redbull, HBO, Metallica, Alicia Keys, Selena Gomez, or Michelle Obama? They’re all using Linktree!


With an average sign up rate of 30,000+ new users per day for the past 18 months (with no signs of stopping), ans with our latest funding round of $45M USD announced recently, we’re on our way to make real impact on the digital world - and we’d love for you to join us for this ride.


#LI-MK